Business & market diagnosis
Processes, competition, positioning, sales operation and customer experience — mapped before any media money is spent.
English · KD international
KD is a São Paulo–based consulting and performance operation. We help companies from the US, Europe and across Latin America diagnose, structure and scale their business in the region — with every reported number verified against real sales, not platform screenshots.
Most agencies start with a media plan. We start with a diagnosis of the whole business, because in Brazil and Latin America the growth bottleneck is usually operational: sales process, response time, checkout, margin per channel.
Processes, competition, positioning, sales operation and customer experience — mapped before any media money is spent.
Prospecting separated from retention, creatives tested in short cycles, budget reallocated weekly by real return.
Mercado Livre, Shopee and Amazon operations managed by margin per SKU — plus e-commerce conversion and WhatsApp commerce.
Every channel consolidated in one executive dashboard, 24/7. Revenue attribution verified against the ERP, daily.
Brazil is a WhatsApp-first, marketplace-heavy, high-friction market. Playbooks imported from the US or Europe break here. Ours were built here.
13.5x ROAS on Meta for a fashion e-commerce — with 100% of attributed revenue cross-checked against actual orders. That discipline is the default, not the exception.
5,900+ orders/month managed across 6 sales channels (Mercado Livre, Shopee, Amazon, TikTok Shop, SHEIN and own store), with contribution margin computed per order.
Strategy calls in English, execution where your customers are — including physical retail diagnosis in São Paulo and remote operations across Brazil and Portugal.
Start with a diagnosis call in English. We'll tell you honestly what will work in this market — and what won't.